> ## Documentation Index
> Fetch the complete documentation index at: https://strahinjamilosevic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bitvavo docs strategy

> Information architecture, release management, and API governance as the sole writer.

| | |
| - | - |
| Company | Bitvavo |
| Role | Senior Technical Writer, sole writer for the Exchange domain (5 teams, 50+ developers) |
| Period | November 2024 – Present |
| Result | A documentation function with clear standards and repeatable processes across all API teams |
| Stack | Docusaurus, custom Docusaurus components, Algolia, RSS, API governance |
| Live site | [docs.bitvavo.com](https://docs.bitvavo.com/) |

## Why

Multiple teams produced APIs, and documentation processes were not yet established. As the product portfolio grew, this created a risk of inconsistent API design, fragmented content, and a site that would get harder to maintain.

## What

As the sole technical writer, I built the documentation function from the ground up. I produced the content and acted as subject matter expert, project manager, and platform owner for all public and internal documentation.

## How

I restructured the information architecture twice. The first iteration improved content hierarchy and navigation. The second rebuilt the homepage with custom Docusaurus components: clickable tiles, a mini table of contents, and skip-to-content.

I split the top navigation into a Docs section for guides and an API section grouped by Trading, Market Data, and Institutional APIs. I added use-case navigation, reusable shared topics, and date-based release notes with RSS.

I introduced release management with versioning and previews, so users get a predictable release schedule. I set up ticket templates, contribution workflows, and review processes across API teams.

I launched an API governance initiative with staff engineers. It produced a living document covering naming conventions, authentication, rate limits, error handling, and backward-compatible change management.

## Result

The documentation function runs on clear standards and repeatable processes across all teams. I act as the de facto product manager and subject matter expert for docs.bitvavo.com, and I research, plan, and deliver all documentation independently.

***

© 2026 Strahinja Milošević | Author of [all-maker.com](https://all-maker.com/), a part of the [tech writing blog webring](https://caseyrfsmith.github.io/webring/)